Hard Skills through Work History

Core Competencies

• Customer Service Manager
• Privacy and Security
• Quality Improvement
• Improve quality and efficiency while controlling cost and demand of quality
• Recruit and Retain staff
• Comply with regulatory changes
• Business and Management skills
• Conduct educational programs and meetings
• Coding using ICD-9 CM
• Coding using CPT-4
• Accurate use of DGR-APC
• Accurate clinical health record analysis for authentication
• Data Management

• Steward
• Governance
• Capture and Maintenance
• Quality
• Analysis
• Standards

• Supervisor
• Release of Information
• Decentralized site management
• Implementing policies and procedures
• Master Patient Index
• Purging projects
• Long-Term Care
• Admissions Long-Term Care

• Teams

• IDT member
• Ulcer Round

• Master Patient Index cleaning
• Destruction of Records

Soft Skills

• Communication

• Language and Written
• Staff

• Team Work

• In-service Training
• Meeting deadlines

• Thrive on Challenges
• Embrace Change
• Achieving goals
• Adaptability
• Integrity
• Competence
• Courage
• Vision Inspiring
• Flexible to meet the needs
• Morale Improvement
• High expectations
• Willingness to learn
• Objective with others ideas
• Take responsibility
• Effective decision-making

• Value-based
• Evidence based

• Setting goals
• Time management
• Prioritizing tasks
• Preserving
• Team player
• Self-control
• Believe in self worth
• Listener
• Persuading
• Multi-task
• Interpersonal skills
• Analysis and attention to detail
• Adhering to HIPAA
• Mistakes are performance improvement issues
• Supportive Reinforcement
• Ethical
• Understand diversity
• Research
• Adaptable
• Introducing change and do it
• Hands-on