Resume

Sara Hoffman

3914 18^th Street

Chesapeake Beach, Maryland 20732

 (443) 964-4292

To Whom It May Concern:

I am proud to say I have completed my bachelors in Health Care Administration: Summa Cum Laude.  I have considerable skills and experience in Health Information Management.  I increased revenues 20% as the Release of Information Supervisor and decreased the backlog of records request from 5,000 to 500 within one month of implementation.  I have also increased receipt of emergency room records from 90% to 98% in another position.  I am eager to apply the applications to a new venture.

I have always held an interest in quality performance, and providing top services while optimizing costs. I am interested in growth opportunities beginning at the entry level.  

My supervisory, and leadership skills makes me the outstanding candidate.  My education and experience has cross over applications.  I feel that if someone else has a better idea then I want to know it. I have the courage to ask for help when needed.  If someone can do something better, I want to learn it.  I am a firm, but flexible manager.  I am a leader by nature; I managed roughly 50 projects with classmates.  My employees know that I use dependable evidence and value-based decisions.  I work by the golden rule, “treat others as you would want to be treated”.  I look at mistakes as a performance improvement issue.  I have coached, trained, and performed in-service training with my employees.  I value communication, and change.   

In closing, I am eager to begin working again. I am confident that I am the  candidate for Calvert Internal. I look forward to speaking with you soon.  Thank you for your time and attention to this matter.

Sincerely,

Sara Hoffman

  

Sara Hoffman

3914 18^th Street

Chesapeake Beach, Maryland 20732

(443) 964-4292

Objective Summary

A highly accomplished talented and professional Manager with expertise in Health Information Management with acquired skills and education to obtain a challenging position offering growth.

Professional Profile

• Proven ability to align organization’s mission and values
• Adept at coordinating patient relations and clinical quality
• Enthusiastic responsible, value healthy communication and continuous improvement
• Respected leadership abilities, working as a team, handling multiple tasks,

 Certifications & Accomplishments

• Summa Cum Laude GPA 3.9 Health Care Administration, 2011
• WHC- Increased receipt of ER reports to 98% & and implement Emergency Room file
• WHC- Cross trained clerks in all functions
• WHC, WCAS, & HCC - Created and updated policy and procedures
• WCAS- Created Master Patient Index database, space of 50 feet of shelving space with expired record extraction & jacket re-selection
• HCC- increased sales 20%, decreased backlogged requests from 5000 to 500.
• American Health Information Association # 0488153, 1996
• Volunteer-Beach Elementary 13years

Work History

Southern Maryland Hospital, Clinton MD

CODER

• Applied The International Classification of Diseases, codes to the following reports: Emergency Room, Laboratory, and Radiological Procedures-minor, Outpatient procedures-minor. Inpatient records with minor surgical procedures. 
• Concurrent coding for patients with extended stays.
• Dropping the bill to finance for billing completion. 
• Trained others with emergency room coding. 

Washington Hospital Center, Washington DC

Supervisor, Records Organization and Maintenance

• Managed 3 decentralized locations –28 employees 
• Coordinated work of subordinate personnel engaged in filing and retrieving records, Customer Service Desk, and Master Patient Index 
• Monitored work for efficient methods of compiling and maintaining records and loose reports with data analysis for quality improvement processes 
• Responsible for accurate use of chart tracking system 
• Maintained confidentiality of all patient records 

Washington Center for Aging Services, Washington DC

Medical Records Coordinator Dual Position

• Managed 3 unit clerks
• Oversee and coordinate all Medical Records Processes
• Created and updated policies and procedures
• Coded and auditing all records for regulatory compliance
• Adjusted the Master Patient Index with admissions, discharges, transfers, and deaths
• Served on the Interdisciplinary Team
• Served on Decubitus Ulcer Rounds

Assistant Admissions Coordinator Dual Position

• Tracked daily, weekly, and monthly census
• Tracked bed hold status
• Evaluate potential admission records for eligibility
• Conduct pre-admission interview
• Process admission paperwork

HCC San Jose, CA: University of Maryland Medicine, Baltimore, MD

On-site Account Supervisor

• Full Services Account with 13 employees
• Responsible for the Release of Information department 
• Served as the liaison between the hospital and requestors
• Processed payer requests for lawyers, government agencies, state rehabilitation, and workers compensation claims
• Increased sales 20%
• Decreased backlogged requests to 500 from 5000

Education

University of Phoenix

Bachelors, Health Care Administration

Northern Virginia Community College

Associates of Applied Science, Health Information Technology

Institute of Health Care Improvement

Basic Certification

Agency for Health Research and Quality

- Morbidity & Mortality Rounds on the Web

• Treatment Challenges after Discharge 
• Dangerous Dialysis 
• Weighing In on Surgical Safety 
• Volume Too Low: In and Out One 
• One Toxic Drug Is Not Like Another 
• The Forgotten Turn

-Effective Health Care Program: Systematic Reviews Method

• Topic Refinement

Federal Emergency Management Agency

• Introduction to Emergency Management 
• Introduction to Incident Command 
• Introduction to Program Management 
• Applying ICS to Health Care Organizations 
• Orientation to Hazardous Materials for Medical Personnel

Medicare Learning Network

• Acute Hospital Inpatient Prospective Payment System
• Certificate of Medical Necessity
• CMS-1500
• Medicare Fraud and Abuse-1
• Medicare Fraud and Abuse-2
• Diagnosis Coding ICD-9 CM
• HIPAA EDI Standards
• Your Office and the World of Medicare
• The World of Medicare

 New York\New Jersey Public Health Training

• Orientation to Public Health
• Practicing Cross Culture Communication: Floods
• Mastering the Role of Supervision

National Library of Health

• Certificate of Health Economics

 Medscape

• Acute Chest Pain in a COPD Patient
• 32-Year Old Man with Hematemesis
• ISDA Issues First Guidelines for Treatment of MRSA
• 60-Year-Old Woman with Sudden-Onset Left-Sided Weakness
• The Not-So-Acute Abdomen
• 70-Year-Old Man with Abdominal Distention and Shock
• Chronic Leg Pain in a 13-Year-Old Boy
• Fever and Joint Pain in a 48-Year-Old Man
• 45-Year-Old Woman with Bleeding Gums and Bruising Following a Febrile Illness
• 16-Year-Old Boy with Fever of Unknown Origin
• Severe Headache in a Young Woman